Welcome to a demonstration of the Citizen Media Questionnaire ToolsetThis tool describes the Computer Literacy of a user or a user group. This is important early in the development process when one needs to know what skills and experiences the users have. Can they download videos; are they acquainted with chat and e-mails? The design of a Citizen Media service should take questions like these into account when designing for a specific user group. It also gives an estimate of the user group’s similarity with typical online community members with respect to ICT usage. There are typically two main reasons for joining an online community: Getting in contact with other people and getting in contact with content of interest. This tool charts the user’s main requirements along these two dimensions. When users operate in an online community, there are many things they can do. This tool asks users of their typical user behaviour in an online community, and classifies the user along usage dimensions and user types. This is useful for community designers that want to adjust the functionality towards what the users actually do in the community. It is important for community owners to know how satisfied the users are with the community they are in. This tool measures that. Citizen Media User Analysis Tool Citizen Media Community Requirements ToolCitizen Media Community Evaluation ToolHere you can get acquainted with the Citizen Media Questionnaire tools. Click the links to try them out. The four tools will play different roles in the system development process. If you want to use the tools in your own project, please contact Amela Karahasanovic at SINTEF, +47 22067873.Citizen Media Community Usage Tool